When reporting a bug or problem in Hatchlings, screenshots and screen recordings can be great tools to help you communicate with the support team. By providing a visual of the issue, you make it easier for Hatchlings support to understand and get to the bottom of an issue. Select your preferred device and capture option below to get started.
- Screenshot - Windows 10
- Screenshot - Windows 11
- Screenshot - Mac
- Screenshot - iPad or iPhone
- Screenshot - Android
- Screen Recording - Windows 10
- Screen Recording - Windows 11
- Screen Recording - Mac
- Screen Recording - iPad or iPhone
- Screen Recording - Android
The simplest way to take a screenshot in Windows 10 is to use the Print Screen button. You'll find it on the upper-right side of most keyboards (or next to the Space Bar on some). Tap PrtSc once to copy an image of your entire screen to the clipboard. You can then hit Ctrl + V to paste it into your program of choice.
The problem with this method is it captures everything visible on your monitor, and if you have a multi-monitor setup, it will grab all the displays as if they're one big screen. Narrow things down with Alt + Print Screen, which will capture just the window you currently have open.
Snip & Sketch is a program that adds a helpful screenshot toolbar to the OS. Use the Shift + Windows Key + S keyboard shortcut to launch a small toolbar at the top of the screen to choose between capturing the full screen, a custom portion, or a specific window. Open the app directly and you get the added ability to capture on a delay.
Microsoft's older Snipping Tool remains available for those who prefer this method. The app can be found in the Start menu and has the same capturing functionality as Snip & Sketch. Type "snipping tool" into the start menu search bar, then click the Snipping Tool app to open it. To take a screenshot, click New, and then select the portion of the screen you wish to capture. Save the image to the location of your choice.
For anyone who wants to take screenshots in Windows 11, the Print Screen and Alt + PrtSc options are still available. A new Windows Key + PrtSc shortcut will place your screenshot into the Pictures > Screenshots folder and Windows' Photos app.
You can also use PrtSc in conjunction with OneDrive. Open Settings > Backup in OneDrive and check Automatically Save Screenshots to ensure that all screengrabs are saved in a folder in the cloud.
If you find multiple screenshot tools confusing, Microsoft has combined the Snipping Tool and Snip & Sketch to create a new and improved version of Snipping Tool. You use the same Shift + Windows Key + S keyboard shortcut and get the same capture options. If you open the app directly, instead of using the shortcut, you can capture on a delay.
Windows 11 actually allows you to assign the Snipping Tool to the PrtSc key from Settings > Accessibility > Keyboard. Check the Use the Print Screen Button to Open Screen Snipping box to open the screen capture tool instead of simply grabbing your entire screen.
With the release of macOS Mojave, Mac users got more control over taking screenshots on a Mac. The update introduced a screenshot tool that can be triggered by pressing Command + Shift + 5, or by navigating to Launchpad > Other > Screenshot.
The screen-capture window allows you to perform different actions and save images to your desktop. Choose to capture the entire screen, part of the screen, or a specific window. You can also capture video of the entire screen or just a portion of it, and there's also the option to take screenshots on a timer and change where images are saved.
For anyone who prefers keyboard shortcuts, those are still supported. Use Command + Shift + 3 to capture the entire screen. If you only want part of the screen captured, Command + Shift + 4 will turn the cursor into a crosshair. Select the section of the screen you want to capture.
For the iPhone X, 11, 12, and 13 lines, and newer iPad Pro and iPad Air devices—devices without a Home button—hold down the side button to the right of the screen (top button on an iPad) and the volume up button at the same time to take a screenshot.
If you own an Apple device that still has a Home button, hold down the sleep/wake button and press the Home button to take a screenshot. You will hear a camera shutter (if your sound is on) and see a "flash" on the screen. The screenshot will then appear in your camera roll and in the Screenshots album.
If you use an Apple Pencil with an iPad, you can take a screen grab with the drawing tool. Swipe up from the bottom corner with the Apple Pencil to capture the image. You can also choose between your current screen or the entire page, even after the picture has been taken.
Android devices are not as uniform, so screenshot commands may be different depending on the phone's manufacturer. Most Android devices should be able to take screen grabs by holding down the power and volume down buttons, though holding the power and home buttons (if your device has a physical button) may also work.
Several Android devices have a screenshot button in the pull-down shade. If your phone has Google Assistant or Bixby (Samsung), use a voice command to ask the voice assistant to take a screenshot for you. For Samsung devices with the S Pen stylus, take a screen grab from the Air Command menu by tapping Screen Write, and then write on or crop the image.
Samsung phones also support gestures to take screenshots. Navigate to the screen image you like, position your hand like you plan to karate chop the phone, then swipe the entire side of your hand along the screen from left to right. Set this up (or turn it off) in Settings > Advanced Features > >Motion and gestures > Palm swipe to capture.
The Windows Game Bar in Windows 10 is intended for recording gaming sessions, but it can also be used to record any action and capture screen grabs. Open the tool with Windows Key + G, then tap the Start Recording button in the Capture section to save a screenshot to the Videos/Captures folder under your main user folder.
Despite being renamed the Xbox Game Bar, the feature works the same way it did in Windows 10. Open the tool with Windows Key + G, then tap the Record in the Capture section to create a video.
To view the Screenshot toolbar, press these three keys together: Shift, Command, and 5. You will see onscreen controls for recording the entire screen, recording a selected portion of the screen, or capturing a still image of your screen. When saving your recording automatically, your Mac uses the name ”Screen Recording date at time.mov”.
On your iPhone or iPad, go to Settings > Control Center. Make sure the option "Access Within Apps" is turned on. Tap Customize Controls. In the More Controls section, tap Screen Recording to add it to Control Center.
Now you can move to the app or screen where you want to start recording. Open the Control Center and select the Screen Recording icon. If your device features 3D Touch, press down on the icon to view additional options. You can turn audio recording on or off by tapping the microphone icon and pick a different destination for your screen recording other than your Photos library.
Tap Start Recording to begin capturing. If your device doesn't offer 3D Touch, just tap the Screen Recording icon and your device will launch the recorder. You will then see a countdown, after which recording will begin.
When you're done, you can stop the recording without having to return to Control Center. A red icon with a timer will appear on the top of your screen (upper-left corner on iPhone, upper-right corner on iPad) while recording. Tap the icon and a message will open, allowing you to stop recording. Tap Stop, then a notification will appear to tell you your screen recording video was saved to the device.
You can view your screen recording in the Photos app. Tap the recording and tap play to view it. From here, you can also scrub through the video, mute the sound, share it, or delete it.
To begin recording your screen, first swipe down twice from the top of your screen. Tap Screen Record. You might need to swipe right to find it. If it's not there, tap Edit and drag Screen record to your Quick Settings.
Choose what you want to record and tap Start. The recording begins after the countdown. To stop recording, swipe down from the top of the screen and tap the Screen recorder notification .
To find your screen recording, open your Photos app and tap Library > Movies.